Accessible services

Requesting accessible information

How to ask for information in an accessible format when a website, document, form or service is hard to use.

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Official rules and sources

Equality Act 2010
Law or regulation· UK ParliamentEngland, Scotland and WalesLink checked 25 July 2026
Access Stamp: your rights and access
Access Stamp practical suggestion· Access StampUKLink checked 25 July 2026

Important: This is a practical summary. Service providers must consider reasonable adjustments under the Equality Act 2010 in England, Scotland and Wales.