Reasonable adjustments at work: examples that actually happen
Adjustments can include equipment, flexible hours, remote work, breaks, accessible software, quiet space, redeployment, and communication changes. What is reasonable depends on effectiveness, cost, and practicality.
- Applies to
- Not specified — check the official sources below
- Who it’s for
- Disabled workers and jobseekers
- Evidence
- Official and primary sources linked below
Start here
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- Adjustments can include equipment, flexible hours, remote work, breaks, accessible software, quiet space, redeployment, and…
- Explain the barrier and the adjustment as a pair — not just diagnosis.
- Ask for a trial period with review dates.
- Evidence that helps: Explain the barrier and the adjustment as a pair
- Avoid: This guide is general information, not medical or legal advice. For safety-critical…
Your next moves
Do these first
- 1Explain the barrier and the adjustment as a pair
- 2Ask for a trial period with review dates
- 3Put requests in writing and keep meeting notes
Full guide
Step-by-step
Explain the barrier and the adjustment as a pair
Explain the barrier and the adjustment as a pair — not just diagnosis. Start here so the rest of the guide has a clear foundation.
Adjustments can include equipment, flexible hours, remote work, breaks, accessible software, quiet space, redeployment, and communication changes. What is reasonable depends on effectiveness, cost, and practicality.
- Explain the barrier and the adjustment as a pair — not just diagnosis.
- Watch out: This guide is general information, not medical or legal advice. For safety-critical equipment, transfers,…
- Keep copies of anything you send and any reply you receive.
What to do
Practical guidance for your situation.
Ask for a trial period with review dates
Ask for a trial period with review dates. Take this step carefully before moving on — it supports everything that follows.
- Ask for a trial period with review dates.
- Keep copies of anything you send and any reply you receive.
What to do
Evidence to keep ready
- Explain the barrier and the adjustment as a pair — not just diagnosis.
- Ask for a trial period with review dates.
- Put requests in writing and keep meeting notes.
- Involve Occupational Health where helpful — but remember OH advises, employers decide.
Worked approach: Ask for a trial period with review dates Then record what happened and what you still need.
Put requests in writing and keep meeting notes
Put requests in writing and keep meeting notes. Take this step carefully before moving on — it supports everything that follows.
- Put requests in writing and keep meeting notes.
- Keep copies of anything you send and any reply you receive.
What to do
Common mistakes to avoid
- This guide is general information, not medical or legal advice. For safety-critical equipment, transfers, skin issues, or legal deadlines, get specialist support.
Write the barrier down in plain language: what happens, when it happens, what support helps, and what risk or cost appears if nothing changes.
Involve Occupational Health where helpful
Involve Occupational Health where helpful — but remember OH advises, employers decide. Take this step carefully before moving on — it supports everything that follows.
- Explain the barrier and the adjustment as a pair — not just diagnosis.
- Evidence that helps: Involve Occupational Health where helpful
- Keep copies of anything you send and any reply you receive.
What to do
Write the barrier down in plain language: what happens, when it happens, what support helps, and what risk or cost appears if nothing changes.
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Preparation
What to prepare
Only gather what genuinely helps with this process; you do not need paperwork for the sake of it.
Ready-to-use wording
Templates
How to describe your barrier clearly
Before you call, email, or attend an assessment or meeting.
Write the barrier down in plain language: what happens, when it happens, what support helps, and what risk or cost appears if nothing changes.
How to describe your barrier clearly
Write the barrier down in plain language: what happens, when it happens, what support helps, and what risk or cost appears if nothing changes.
Problems and refusals
If things go wrong
- Put requests in writing and keep meeting notes.
- Involve Occupational Health where helpful — but remember OH advises, employers decide.
- This guide is general information, not medical or legal advice. For safety-critical equipment, transfers, skin issues, or legal deadlines, get specialist support.
Common questions
Practical answers you can use straight away — expand any question for next steps, example wording, and related help.
Adjustments can include equipment, flexible hours, remote work, breaks, accessible software, quiet space, redeployment, and communication changes. What is reasonable depends on effectiveness, cost, and practicality.
What to do next
- Read the At a glance section
- Start with step 1
Trust and checking
Official sources
Use these to check the underlying rule or process, especially if your circumstances are unusual.