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New to disability

A calm starting point when everything feels too much

If you are newly disabled, newly using a wheelchair, or supporting someone whose needs have changed, this page helps you get oriented without pretending the system is simple.

Your first week checklist
  1. 1Write a one-page summary of what changed and what help is needed day to day.
  2. 2List urgent access barriers: bathroom, bedroom, entrance, transport, appointments, food, medication.
  3. 3Keep a diary of fatigue, pain, falls, near-misses, support needs, and what happens without help.
  4. 4Pick one person to help keep track of calls, letters, passwords, forms, and appointment notes.
Quick links

You do not need to solve everything today. Start with safety, paperwork, and one support route.

Illustration for guide: Home access quick check
Get safe at home

Spot immediate risks around washing, toileting, stairs, transfers, cooking, and leaving the house.

Open guide
Illustration for guide: Paperwork when you are newly disabled
Sort the paperwork

Start a simple folder for letters, appointments, evidence, benefits, care notes, and access requests.

Open guide
Illustration for guide: Talking to services: what to say and what to ask
Build your support map

Work out who handles healthcare, care support, education or work, benefits, equipment, and transport.

Open guide

New to disability guides

Practical routes for the early stage: paperwork, home access, services, family, and confidence outside.