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Practical guide8 min read

Employing a PA: recruitment pack, mock templates, and staying safe

User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two well-known examples are Independent Lives (direct payment support and PA recruitment information — see https://www.independentlives.org/ and their recruitment pages under Direct payment support services) and PA Pages (https://pa-pages.org/), which brings together employers, PAs, and training. Access Stamp is independent of both; we link them because many people find their structures useful when building their own paperwork.

Checked 2026-05-07

Illustration for guide: Employing a PA: recruitment pack, mock templates, and staying safe
Care & Support
Applies to
Not specified — check the official sources below
Who it’s for
People arranging care and support
Evidence
Official and primary sources linked below

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The answer in 30 seconds

  • User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two…
  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • Evidence that helps: Signed contract or written statement of particulars (hours, pay, location, job title,…
  • Avoid: Signed contract or written statement of particulars (hours, pay, location, job title,…

Your next moves

Do these first

  1. 1Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick…
  2. 2Right to work check record (copies dated, method noted
  3. 3DBS certificate or application reference + update service invite if used

Full guide

Step-by-step

1

Signed contract or written statement of particulars (hours, pay, location,…

Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice). Start here so the rest of the guide has a clear foundation.

User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two well-known examples are Independent Lives (direct payment support and PA…

  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Watch out: Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick…
  • Keep copies of anything you send and any reply you receive.

What to do

Practical guidance for your situation.
2

Right to work check record (copies dated, method noted

Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ). Take this step carefully before moving on — it supports everything that follows.

  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • Keep copies of anything you send and any reply you receive.

What to do

Evidence to keep ready

  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • DBS certificate or application reference + update service invite if used.
  • Two references, ideally one from a past care or customer-facing role, with gaps explained.
  • Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only if applicable and lawfully documented.
Worked approach: Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ) Then record what happened and what you still need.
3

DBS certificate or application reference + update service invite if…

DBS certificate or application reference + update service invite if used. Take this step carefully before moving on — it supports everything that follows.

  • DBS certificate or application reference + update service invite if used.
  • Keep copies of anything you send and any reply you receive.

What to do

PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful …
4

Two references, ideally one from a past care or customer-facing…

Two references, ideally one from a past care or customer-facing role, with gaps explained. Take this step carefully before moving on — it supports everything that follows.

  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Evidence that helps: Two references, ideally one from a past care or customer-facing role, with…
  • Keep copies of anything you send and any reply you receive.

What to do

Worked approach: Two references, ideally one from a past care or customer-facing role, with gaps explained Then record what happened and what you still need.
5

Emergency contacts, GP surgery, allergy list, and “do not resuscitate”…

Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only if applicable and lawfully documented. Take this step carefully before moving on — it supports everything that follows.

  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • Evidence that helps: Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only…
  • Keep copies of anything you send and any reply you receive.

What to do

Worked approach: Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only if applicable and… Then record what happened and what you still need.
6

Moving and handling plan, sling ID, and medication protocol signed…

Moving and handling plan, sling ID, and medication protocol signed off by appropriate professionals where needed. Take this step carefully before moving on — it supports everything that follows.

  • DBS certificate or application reference + update service invite if used.
  • Evidence that helps: Moving and handling plan, sling ID, and medication protocol signed off by…
  • Keep copies of anything you send and any reply you receive.

What to do

Worked approach: Moving and handling plan, sling ID, and medication protocol signed off by appropriate professionals where… Then record what happened and what you still need.
7

Timesheet template, mileage rules (if any), and how overtime or…

Timesheet template, mileage rules (if any), and how overtime or swaps are agreed in writing. Take this step carefully before moving on — it supports everything that follows.

  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Evidence that helps: Timesheet template, mileage rules (if any), and how overtime or swaps are…
  • Keep copies of anything you send and any reply you receive.

What to do

Common mistakes to avoid

  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • DBS certificate or application reference + update service invite if used.
Worked approach: Timesheet template, mileage rules (if any), and how overtime or swaps are agreed in writing Then record what happened and what you still need.
8

Supervision dates for probation

Supervision dates for probation — short notes after each meeting. Take this step carefully before moving on — it supports everything that follows.

  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • Evidence that helps: Supervision dates for probation
  • Keep copies of anything you send and any reply you receive.

What to do

PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful support at home so I can [work / study / parent / manage health appointments — pick what fits]. The role • Personal care: washing, dressing, toileting — following my pacing and dignity preferences. • [Meal preparation / prompting fluids / light kitchen tidy after meals]. • [Prompting medication only / medication administration only after training — delete one line]. • [Domestic: only tasks linked to care, e.g. change bed, laundry related to continence — be explicit]. • Accompanying me to [shops / GP / leisure] when booked in advance. What I am looking for Someone [calm under pressure / confident with hoists / comfortable with pets — edit]. You must respect boundaries: this is a professional relationship, not a friendship or therapy service. Requirements • Experience of [X] preferred; full paid induction and shadow shifts provided. • Right to work in the UK — evidence required before first paid hour. • [Driving licence essential / not required]. To apply Email [address] with CV and a short note (max 300 words) explaining how you meet the person specification. Interviews [dates / “rolling”]. I welcome disabled applicants. Equal opportunities I recruit on merit against the person specification. Reasonable adjustments to the application or interview process are available — ask.

Access Stamp AI

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These tools stay grounded in this guide and its sources. Choose the job you need help with.

Preparation

What to prepare

Only gather what genuinely helps with this process; you do not need paperwork for the sake of it.

Ready-to-use wording

Templates

Mock job advert (edit every bracket)

When you need wording you can copy and adapt for email, letter, or conversation.

PERSONAL ASSISTANT — [part-time / job share / full-time]
[Your town / postcode sector]   From £[rate] per hour   [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”]

About us
I am a disabled person who employs my own staff using a direct payment. I need practical, respectful support at home so I can [work / study / parent / manage health appointments — pick what fits].

The role
• Personal care: washing, dressing, toileting — following my pacing and dignity preferences.
• [Meal preparation / prompting fluids / light kitchen tidy after meals].
• [Prompting medication only / medication administration only after training — delete one line].
• [Domestic: only tasks linked to care, e.g. change bed, laundry related to continence — be explicit].
• Accompanying me to [shops / GP / leisure] when booked in advance.

What I am looking for
Someone [calm under pressure / confident with hoists / comfortable with pets — edit]. You must respect boundaries: this is a professional relationship, not a friendship or therapy service.

Requirements
• Experience of [X] preferred; full paid induction and shadow shifts provided.
• Right to work in the UK — evidence required before first paid hour.
• [Driving licence essential / not required].

To apply
Email [address] with CV and a short note (max 300 words) explaining how you meet the person specification. Interviews [dates / “rolling”]. I welcome disabled applicants.

Equal opportunities
I recruit on merit against the person specification. Reasonable adjustments to the application or interview process are available — ask.

Interview scorecard (mock)

When you need wording you can copy and adapt for email, letter, or conversation.

Candidate: _______________  Date: ____  Interviewers: _______________

Score 0–2 each (0=no evidence, 1=partial, 2=strong). Total out of 20.
A. Reliability & honesty (punctuality, gaps explained)     ___/2
B. Experience relevant to our support plan                   ___/2
C. Communication & boundaries (respect, clarity)            ___/2
D. Moving & handling / health awareness (if applicable)     ___/2
E. Medication understanding (prompt vs administer)        ___/2
F. Equality & dignity (examples, language used)            ___/2
G. Problem scenario responses (see questions below)        ___/4
H. Practical availability vs our rota                       ___/2

Scenario questions (pick 2–3)
1) “I prefer to shower myself but need you to pass items and steady my leg. How would we organise privacy?”
2) “If you arrived and I was unresponsive but breathing, what would you do?” (Look for 999 + recovery position awareness — not amateur diagnosis.)
3) “If another family member started giving you extra tasks mid-shift, how would you handle it?”

Notes:
_________________________________________________________________
Decision: ☐ Offer  ☐ Reject  ☐ Second interview   Reason: _________________________

New employee / first day induction form (mock)

When you need wording you can copy and adapt for email, letter, or conversation.

NEW STARTER INDUCTION — Personal Assistant
Employee name: __________________  Start date: __________

Household & access
• Address, parking, buzzer code / key safe rules: _________________________________
• Who else lives here; pets; allergies in the home: ________________________________

Safety & equipment
• Fire exits, evacuation plan if mobility equipment fails: ___________________________
• Hoist model ______ sling type/colour ________ (attach photo to care file if helpful)
• Oxygen / CPAP / epilepsy rescue plan location: ___________________________________

Daily rhythm (tick when explained)
☐ Morning routine priorities
☐ Meal times and dietary texture / allergies
☐ Toilet / commode / pad routine
☐ Medication: prompts only / administration after training (delete one)
☐ How I communicate pain, distress, or “need to cancel tone of day”

Boundaries
☐ Mobile phone use during personal care
☐ Guests / additional tasks from relatives — redirect to me
☐ Finishing on time unless pre-agreed extension

Signatures
Employee signature: _________________ Date: _____
Employer / representative: __________ Date: _____

Timesheet & mileage (simple mock)

When you need wording you can copy and adapt for email, letter, or conversation.

WEEK ENDING: ____/____/______
Employee: ________________  Employer ref: __________

Day    Start   Breaks   Finish   Total hrs   Notes (e.g. accompanied appointment)
Mon
Tue
Wed
Thu
Fri
Sat
Sun
                                    WEEK TOTAL: ______

Mileage (only if agreed in writing, business insurance confirmed)
Date   From / To                        Miles   Rate p/mile   £
                                                      TOTAL £: ______

Employee declaration: I confirm these hours are accurate.
Signed: ______________  Date: ______

Employer approval: ______________  Date: ______

Mock job advert (edit every bracket)

PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful support at home so I can [work / study / parent / manage health appointments — pick what fits]. The role • Personal care: washing, dressing, toileting — following my pacing and dignity preferences. • [Meal preparation / prompting fluids / light kitchen tidy after meals]. • [Prompting medication only / medication administration only after training — delete one line]. • [Domestic: only tasks linked to care, e.g. change bed, laundry related to continence — be explicit]. • Accompanying me to [shops / GP / leisure] when booked in advance. What I am looking for Someone [calm under pressure / confident with hoists / comfortable with pets — edit]. You must respect boundaries: this is a professional relationship, not a friendship or therapy service. Requirements • Experience of [X] preferred; full paid induction and shadow shifts provided. • Right to work in the UK — evidence required before first paid hour. • [Driving licence essential / not required]. To apply Email [address] with CV and a short note (max 300 words) explaining how you meet the person specification. Interviews [dates / “rolling”]. I welcome disabled applicants. Equal opportunities I recruit on merit against the person specification. Reasonable adjustments to the application or interview process are available — ask.

Interview scorecard (mock)

Candidate: _______________ Date: ____ Interviewers: _______________ Score 0–2 each (0=no evidence, 1=partial, 2=strong). Total out of 20. A. Reliability & honesty (punctuality, gaps explained) ___/2 B. Experience relevant to our support plan ___/2 C. Communication & boundaries (respect, clarity) ___/2 D. Moving & handling / health awareness (if applicable) ___/2 E. Medication understanding (prompt vs administer) ___/2 F. Equality & dignity (examples, language used) ___/2 G. Problem scenario responses (see questions below) ___/4 H. Practical availability vs our rota ___/2 Scenario questions (pick 2–3) 1) “I prefer to shower myself but need you to pass items and steady my leg. How would we organise privacy?” 2) “If you arrived and I was unresponsive but breathing, what would you do?” (Look for 999 + recovery position awareness — not amateur diagnosis.) 3) “If another family member started giving you extra tasks mid-shift, how would you handle it?” Notes: _________________________________________________________________ Decision: ☐ Offer ☐ Reject ☐ Second interview Reason: _________________________

New employee / first day induction form (mock)

NEW STARTER INDUCTION — Personal Assistant Employee name: __________________ Start date: __________ Household & access • Address, parking, buzzer code / key safe rules: _________________________________ • Who else lives here; pets; allergies in the home: ________________________________ Safety & equipment • Fire exits, evacuation plan if mobility equipment fails: ___________________________ • Hoist model ______ sling type/colour ________ (attach photo to care file if helpful) • Oxygen / CPAP / epilepsy rescue plan location: ___________________________________ Daily rhythm (tick when explained) ☐ Morning routine priorities ☐ Meal times and dietary texture / allergies ☐ Toilet / commode / pad routine ☐ Medication: prompts only / administration after training (delete one) ☐ How I communicate pain, distress, or “need to cancel tone of day” Boundaries ☐ Mobile phone use during personal care ☐ Guests / additional tasks from relatives — redirect to me ☐ Finishing on time unless pre-agreed extension Signatures Employee signature: _________________ Date: _____ Employer / representative: __________ Date: _____

Timesheet & mileage (simple mock)

WEEK ENDING: ____/____/______ Employee: ________________ Employer ref: __________ Day Start Breaks Finish Total hrs Notes (e.g. accompanied appointment) Mon Tue Wed Thu Fri Sat Sun WEEK TOTAL: ______ Mileage (only if agreed in writing, business insurance confirmed) Date From / To Miles Rate p/mile £ TOTAL £: ______ Employee declaration: I confirm these hours are accurate. Signed: ______________ Date: ______ Employer approval: ______________ Date: ______

Problems and refusals

If things go wrong

  • Keep notes and ask for decisions in writing.
  • Use the related detailed guide when you are ready for the next step.
  • Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
  • Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
  • DBS certificate or application reference + update service invite if used.

Common questions

Practical answers you can use straight away — expand any question for next steps, example wording, and related help.

User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two well-known examples are Independent Lives (direct payment support and PA recruitment information — see https://www.independentlives.org/ and their recruitment pages under Direct payment support services) and PA Pages (https://pa-pages.org/), which brings together employers, PAs, and training. Access Stamp is independent of both; we link them because many people find their structures useful when building their own paperwork.

What to do next

  • Read the At a glance section
  • Start with step 1

Trust and checking

Official sources

Use these to check the underlying rule or process, especially if your circumstances are unusual.

Related guides