Employing a PA: recruitment pack, mock templates, and staying safe
User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two well-known examples are Independent Lives (direct payment support and PA recruitment information — see https://www.independentlives.org/ and their recruitment pages under Direct payment support services) and PA Pages (https://pa-pages.org/), which brings together employers, PAs, and training. Access Stamp is independent of both; we link them because many people find their structures useful when building their own paperwork.
- Applies to
- Not specified — check the official sources below
- Who it’s for
- People arranging care and support
- Evidence
- Official and primary sources linked below
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- User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two…
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- Evidence that helps: Signed contract or written statement of particulars (hours, pay, location, job title,…
- Avoid: Signed contract or written statement of particulars (hours, pay, location, job title,…
Your next moves
Do these first
- 1Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick…
- 2Right to work check record (copies dated, method noted
- 3DBS certificate or application reference + update service invite if used
Full guide
Step-by-step
Signed contract or written statement of particulars (hours, pay, location,…
Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice). Start here so the rest of the guide has a clear foundation.
User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two well-known examples are Independent Lives (direct payment support and PA…
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Watch out: Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick…
- Keep copies of anything you send and any reply you receive.
What to do
Practical guidance for your situation.
Right to work check record (copies dated, method noted
Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ). Take this step carefully before moving on — it supports everything that follows.
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- Keep copies of anything you send and any reply you receive.
What to do
Evidence to keep ready
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- DBS certificate or application reference + update service invite if used.
- Two references, ideally one from a past care or customer-facing role, with gaps explained.
- Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only if applicable and lawfully documented.
Worked approach: Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ) Then record what happened and what you still need.
DBS certificate or application reference + update service invite if…
DBS certificate or application reference + update service invite if used. Take this step carefully before moving on — it supports everything that follows.
- DBS certificate or application reference + update service invite if used.
- Keep copies of anything you send and any reply you receive.
What to do
PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful …
Two references, ideally one from a past care or customer-facing…
Two references, ideally one from a past care or customer-facing role, with gaps explained. Take this step carefully before moving on — it supports everything that follows.
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Evidence that helps: Two references, ideally one from a past care or customer-facing role, with…
- Keep copies of anything you send and any reply you receive.
What to do
Worked approach: Two references, ideally one from a past care or customer-facing role, with gaps explained Then record what happened and what you still need.
Emergency contacts, GP surgery, allergy list, and “do not resuscitate”…
Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only if applicable and lawfully documented. Take this step carefully before moving on — it supports everything that follows.
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- Evidence that helps: Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only…
- Keep copies of anything you send and any reply you receive.
What to do
Worked approach: Emergency contacts, GP surgery, allergy list, and “do not resuscitate” status only if applicable and… Then record what happened and what you still need.
Moving and handling plan, sling ID, and medication protocol signed…
Moving and handling plan, sling ID, and medication protocol signed off by appropriate professionals where needed. Take this step carefully before moving on — it supports everything that follows.
- DBS certificate or application reference + update service invite if used.
- Evidence that helps: Moving and handling plan, sling ID, and medication protocol signed off by…
- Keep copies of anything you send and any reply you receive.
What to do
Worked approach: Moving and handling plan, sling ID, and medication protocol signed off by appropriate professionals where… Then record what happened and what you still need.
Timesheet template, mileage rules (if any), and how overtime or…
Timesheet template, mileage rules (if any), and how overtime or swaps are agreed in writing. Take this step carefully before moving on — it supports everything that follows.
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Evidence that helps: Timesheet template, mileage rules (if any), and how overtime or swaps are…
- Keep copies of anything you send and any reply you receive.
What to do
Common mistakes to avoid
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- DBS certificate or application reference + update service invite if used.
Worked approach: Timesheet template, mileage rules (if any), and how overtime or swaps are agreed in writing Then record what happened and what you still need.
Supervision dates for probation
Supervision dates for probation — short notes after each meeting. Take this step carefully before moving on — it supports everything that follows.
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- Evidence that helps: Supervision dates for probation
- Keep copies of anything you send and any reply you receive.
What to do
PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful support at home so I can [work / study / parent / manage health appointments — pick what fits]. The role • Personal care: washing, dressing, toileting — following my pacing and dignity preferences. • [Meal preparation / prompting fluids / light kitchen tidy after meals]. • [Prompting medication only / medication administration only after training — delete one line]. • [Domestic: only tasks linked to care, e.g. change bed, laundry related to continence — be explicit]. • Accompanying me to [shops / GP / leisure] when booked in advance. What I am looking for Someone [calm under pressure / confident with hoists / comfortable with pets — edit]. You must respect boundaries: this is a professional relationship, not a friendship or therapy service. Requirements • Experience of [X] preferred; full paid induction and shadow shifts provided. • Right to work in the UK — evidence required before first paid hour. • [Driving licence essential / not required]. To apply Email [address] with CV and a short note (max 300 words) explaining how you meet the person specification. Interviews [dates / “rolling”]. I welcome disabled applicants. Equal opportunities I recruit on merit against the person specification. Reasonable adjustments to the application or interview process are available — ask.
Access Stamp AI
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Preparation
What to prepare
Only gather what genuinely helps with this process; you do not need paperwork for the sake of it.
Ready-to-use wording
Templates
Mock job advert (edit every bracket)
When you need wording you can copy and adapt for email, letter, or conversation.
PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful support at home so I can [work / study / parent / manage health appointments — pick what fits]. The role • Personal care: washing, dressing, toileting — following my pacing and dignity preferences. • [Meal preparation / prompting fluids / light kitchen tidy after meals]. • [Prompting medication only / medication administration only after training — delete one line]. • [Domestic: only tasks linked to care, e.g. change bed, laundry related to continence — be explicit]. • Accompanying me to [shops / GP / leisure] when booked in advance. What I am looking for Someone [calm under pressure / confident with hoists / comfortable with pets — edit]. You must respect boundaries: this is a professional relationship, not a friendship or therapy service. Requirements • Experience of [X] preferred; full paid induction and shadow shifts provided. • Right to work in the UK — evidence required before first paid hour. • [Driving licence essential / not required]. To apply Email [address] with CV and a short note (max 300 words) explaining how you meet the person specification. Interviews [dates / “rolling”]. I welcome disabled applicants. Equal opportunities I recruit on merit against the person specification. Reasonable adjustments to the application or interview process are available — ask.
Interview scorecard (mock)
When you need wording you can copy and adapt for email, letter, or conversation.
Candidate: _______________ Date: ____ Interviewers: _______________ Score 0–2 each (0=no evidence, 1=partial, 2=strong). Total out of 20. A. Reliability & honesty (punctuality, gaps explained) ___/2 B. Experience relevant to our support plan ___/2 C. Communication & boundaries (respect, clarity) ___/2 D. Moving & handling / health awareness (if applicable) ___/2 E. Medication understanding (prompt vs administer) ___/2 F. Equality & dignity (examples, language used) ___/2 G. Problem scenario responses (see questions below) ___/4 H. Practical availability vs our rota ___/2 Scenario questions (pick 2–3) 1) “I prefer to shower myself but need you to pass items and steady my leg. How would we organise privacy?” 2) “If you arrived and I was unresponsive but breathing, what would you do?” (Look for 999 + recovery position awareness — not amateur diagnosis.) 3) “If another family member started giving you extra tasks mid-shift, how would you handle it?” Notes: _________________________________________________________________ Decision: ☐ Offer ☐ Reject ☐ Second interview Reason: _________________________
New employee / first day induction form (mock)
When you need wording you can copy and adapt for email, letter, or conversation.
NEW STARTER INDUCTION — Personal Assistant Employee name: __________________ Start date: __________ Household & access • Address, parking, buzzer code / key safe rules: _________________________________ • Who else lives here; pets; allergies in the home: ________________________________ Safety & equipment • Fire exits, evacuation plan if mobility equipment fails: ___________________________ • Hoist model ______ sling type/colour ________ (attach photo to care file if helpful) • Oxygen / CPAP / epilepsy rescue plan location: ___________________________________ Daily rhythm (tick when explained) ☐ Morning routine priorities ☐ Meal times and dietary texture / allergies ☐ Toilet / commode / pad routine ☐ Medication: prompts only / administration after training (delete one) ☐ How I communicate pain, distress, or “need to cancel tone of day” Boundaries ☐ Mobile phone use during personal care ☐ Guests / additional tasks from relatives — redirect to me ☐ Finishing on time unless pre-agreed extension Signatures Employee signature: _________________ Date: _____ Employer / representative: __________ Date: _____
Timesheet & mileage (simple mock)
When you need wording you can copy and adapt for email, letter, or conversation.
WEEK ENDING: ____/____/______
Employee: ________________ Employer ref: __________
Day Start Breaks Finish Total hrs Notes (e.g. accompanied appointment)
Mon
Tue
Wed
Thu
Fri
Sat
Sun
WEEK TOTAL: ______
Mileage (only if agreed in writing, business insurance confirmed)
Date From / To Miles Rate p/mile £
TOTAL £: ______
Employee declaration: I confirm these hours are accurate.
Signed: ______________ Date: ______
Employer approval: ______________ Date: ______Mock job advert (edit every bracket)
PERSONAL ASSISTANT — [part-time / job share / full-time] [Your town / postcode sector] From £[rate] per hour [e.g. “Evenings 4pm–8pm + alternate Saturday mornings”] About us I am a disabled person who employs my own staff using a direct payment. I need practical, respectful support at home so I can [work / study / parent / manage health appointments — pick what fits]. The role • Personal care: washing, dressing, toileting — following my pacing and dignity preferences. • [Meal preparation / prompting fluids / light kitchen tidy after meals]. • [Prompting medication only / medication administration only after training — delete one line]. • [Domestic: only tasks linked to care, e.g. change bed, laundry related to continence — be explicit]. • Accompanying me to [shops / GP / leisure] when booked in advance. What I am looking for Someone [calm under pressure / confident with hoists / comfortable with pets — edit]. You must respect boundaries: this is a professional relationship, not a friendship or therapy service. Requirements • Experience of [X] preferred; full paid induction and shadow shifts provided. • Right to work in the UK — evidence required before first paid hour. • [Driving licence essential / not required]. To apply Email [address] with CV and a short note (max 300 words) explaining how you meet the person specification. Interviews [dates / “rolling”]. I welcome disabled applicants. Equal opportunities I recruit on merit against the person specification. Reasonable adjustments to the application or interview process are available — ask.
Interview scorecard (mock)
Candidate: _______________ Date: ____ Interviewers: _______________ Score 0–2 each (0=no evidence, 1=partial, 2=strong). Total out of 20. A. Reliability & honesty (punctuality, gaps explained) ___/2 B. Experience relevant to our support plan ___/2 C. Communication & boundaries (respect, clarity) ___/2 D. Moving & handling / health awareness (if applicable) ___/2 E. Medication understanding (prompt vs administer) ___/2 F. Equality & dignity (examples, language used) ___/2 G. Problem scenario responses (see questions below) ___/4 H. Practical availability vs our rota ___/2 Scenario questions (pick 2–3) 1) “I prefer to shower myself but need you to pass items and steady my leg. How would we organise privacy?” 2) “If you arrived and I was unresponsive but breathing, what would you do?” (Look for 999 + recovery position awareness — not amateur diagnosis.) 3) “If another family member started giving you extra tasks mid-shift, how would you handle it?” Notes: _________________________________________________________________ Decision: ☐ Offer ☐ Reject ☐ Second interview Reason: _________________________
New employee / first day induction form (mock)
NEW STARTER INDUCTION — Personal Assistant Employee name: __________________ Start date: __________ Household & access • Address, parking, buzzer code / key safe rules: _________________________________ • Who else lives here; pets; allergies in the home: ________________________________ Safety & equipment • Fire exits, evacuation plan if mobility equipment fails: ___________________________ • Hoist model ______ sling type/colour ________ (attach photo to care file if helpful) • Oxygen / CPAP / epilepsy rescue plan location: ___________________________________ Daily rhythm (tick when explained) ☐ Morning routine priorities ☐ Meal times and dietary texture / allergies ☐ Toilet / commode / pad routine ☐ Medication: prompts only / administration after training (delete one) ☐ How I communicate pain, distress, or “need to cancel tone of day” Boundaries ☐ Mobile phone use during personal care ☐ Guests / additional tasks from relatives — redirect to me ☐ Finishing on time unless pre-agreed extension Signatures Employee signature: _________________ Date: _____ Employer / representative: __________ Date: _____
Timesheet & mileage (simple mock)
WEEK ENDING: ____/____/______ Employee: ________________ Employer ref: __________ Day Start Breaks Finish Total hrs Notes (e.g. accompanied appointment) Mon Tue Wed Thu Fri Sat Sun WEEK TOTAL: ______ Mileage (only if agreed in writing, business insurance confirmed) Date From / To Miles Rate p/mile £ TOTAL £: ______ Employee declaration: I confirm these hours are accurate. Signed: ______________ Date: ______ Employer approval: ______________ Date: ______
Problems and refusals
If things go wrong
- Keep notes and ask for decisions in writing.
- Use the related detailed guide when you are ready for the next step.
- Signed contract or written statement of particulars (hours, pay, location, job title, holiday, sick pay rules, notice).
- Right to work check record (copies dated, method noted — follow https://www.gov.uk/ ).
- DBS certificate or application reference + update service invite if used.
Common questions
Practical answers you can use straight away — expand any question for next steps, example wording, and related help.
User-led charities and regional direct-payment support services often publish recruitment packs, training, and PA matching tools. Two well-known examples are Independent Lives (direct payment support and PA recruitment information — see https://www.independentlives.org/ and their recruitment pages under Direct payment support services) and PA Pages (https://pa-pages.org/), which brings together employers, PAs, and training. Access Stamp is independent of both; we link them because many people find their structures useful when building their own paperwork.
What to do next
- Read the At a glance section
- Start with step 1
Trust and checking
Official sources
Use these to check the underlying rule or process, especially if your circumstances are unusual.