Work through each step
Follow the checklist in order — the first step is open so you can start immediately.
Jump to steps →← Back to guides
Practical guideGuide
When to contact EASS (Equality Advisory Support Service)
EASS can help people understand discrimination rights and next steps before or alongside formal legal routes.
Guide summary
EASS can help people understand discrimination rights and next steps before or alongside formal legal routes.
- Contact EASS with concise facts and documents ready.
- Follow recommended pre-action or complaint steps.
- Keep records of guidance and deadlines discussed.
Practical next steps
Visible actions you can take now — no accordion required.
Use a template
Download wording you can adapt for letters, emails, or conversations.
See templates →Ask Access Stamp AI
Get help applying this guide to your situation with plain-English suggestions.
Start here
Three immediate actions before you work through the full guide.
- 1Contact EASS with concise facts and documents ready.
- 2Follow recommended pre-action or complaint steps.
- 3Keep records of guidance and deadlines discussed.
Quick answer
EASS can help people understand discrimination rights and next steps before or alongside formal legal routes.
Step-by-step
Your progress
Step 1 of 3
Contact EASS with concise facts and documents ready.
What this means
- Prepare: Prepare a short chronology and copies of key correspondence.
- Check: Prepare a short chronology and copies of key correspondence.
Practical checklist
- Contact EASS with concise facts and documents ready.
- Prepare: Prepare a short chronology and copies of key correspondence.
- Check: Prepare a short chronology and copies of key correspondence.
Example approach
Practical guidance for your situation.
Ask the AI: Help me with step 1 (Contact EASS with concise facts and documents ready.) for When to contact EASS (Equality Advisory Support Service)
You're making progress
You've completed 0 of 3 steps in this guide.
Evidence checklist
Keep or gather these before you contact an organisation or submit a form.
- Prepare a short chronology and copies of key correspondence.
- Identify protected characteristic and discriminatory act/omission.
- Clarify what resolution you want before contact.
Copy-and-adapt templates
Wording you can paste into email, letters, or conversation notes.
Example wording you can adapt
“I’m requesting support on when to contact eass (equality advisory support service) because this is affecting my day-to-day independence and safety. Please confirm the correct process, required evidence, and response timeline in writing.”
Common mistakes
- Do not ignore deadlines or safety risks: EASS is guidance/signposting, not a substitute for legal representation in complex litigation.
If they refuse, delay, or ignore you
- Follow recommended pre-action or complaint steps.
- Keep records of guidance and deadlines discussed.
Access Stamp AI
Need help applying "When to contact EASS (Equality Advisory Support Service)" to your situation? Ask about any step, evidence, or wording below.
Guide summary
- Contact EASS with concise facts and documents ready.
- Follow recommended pre-action or complaint steps.
- Keep records of guidance and deadlines discussed.
Helpful templates
At a glance
- Prepare a short chronology and copies of key correspondence.
- Identify protected characteristic and discriminatory act/omission.
- Clarify what resolution you want before contact.
- Prepare a short chronology and copies of key correspondence.
- Identify protected characteristic and discriminatory act/omission.
Official guidance
Need personalised help?
Ask the AI assistant for tailored advice based on your situation.